Regional Outreach Manager

Santa Cruz, California, United States Full-time

Overview of Position

The TLC Foundation for Body-Focused Repetitive Behaviors seeks an experienced community organizer, volunteer recruiter, and training facilitator to join our team as the Regional Outreach Manager.

The new position of Regional Outreach Manager will create and implement a pilot program that concentrates TLC’s outreach and educational programs in key metropolitan regions in the US.  This person will initially focus their energy in the San Francisco, Washington DC, and Houston areas, while also developing processes and materials for conducting outreach and training regional volunteers to replicate this program in cities across the globe. This is a great opportunity with significant growth and leadership potential for someone who wants to build a program from the ground up, and who wants to be a part of a mission-driven organization helping to end suffering for people facing physical and mental health challenges.

CLOSING DATE: August 14, 2017

The Role

The Regional Outreach Manager will report to the Programs and Communications Director, and will be responsible for developing, implementing, and overseeing the pilot program coordinating TLC’s outreach, education, and support programs in selected areas of the US. Specific responsibilities will include:

Volunteer Training and Development (40%)

  • Develop and maintain relationships with volunteers and TLC community members in various regions across the US, with an initial focus on San Francisco, Washington D.C., and Houston
  • Deliver online and in-person trainings for volunteers and ambassadors that will support them in their efforts to organize resources in their communities

Event Planning & Support (40%)

  • Organize approximately three events per year, in various locations, that include consumer education, volunteer trainings, and our prized mental health clinician trainings
  • Support volunteers in hosting events and activities
  • Facilitate speaking opportunities for clinical training faculty in their respective regions
  • Help support planning for our Annual Conference as needed

Administrative Oversight (20%)

  • Update contact records and document progress in Salesforce CSM
  • Ensure outreach activities stay within provided budgets
  • Measure and report on program success

The Ideal Candidate

The Regional Outreach Mananger will be a primary point of contact for many people in the TLC community, and as such they must demonstrate the organization’s central value of empathy for people who are struggling with these behaviors and comfort with talking openly about sensitive topics.  Because this is a new position, the successful candidate will be a self-starter with a creative and entrepreneurial approach to problem solving and a demonstrated ability to work well both independently and with a team.  More specifically, the ideal candidate for this position will possess:

  • Advanced project management skills, including previous experience leading community programs
  • Proven ability to recruit, train, supervise, and evaluate volunteers with diverse backgrounds
  • Knowledge and experience in community organizing, including familiarity with identifying community needs and utilizing community development principles and tools that strengthen participation
  • Experience planning and facilitating group meetings and developing and leading trainings
  • Exceptional written and verbal communication skills, including comfort with public speaking and the ability to make a compelling presentation to a group
  • Proven ability to establish effective relationships with diverse stakeholders including partner organizations, clients, community and business leaders, donors, and people unfamiliar with BFRB’s
  • Excellent computer skills, ideally including Google Apps and Salesforce CSM, and the capacity to quickly learn and master new technologies
  • A minimum of a Bachelor’s Degree in a relevant field; Master’s degree is a plus

Compensation and Benefits

This is a full-time exempt position based in Santa Cruz, CA. It requires a willingness to work occasional weekends or evenings.  Some time working remotely (up to 1-2 days a week) will likely be possible if desired. It is expected that this person will need to travel 4-5 times a year to other regions of the United States, and will need to be able to drive or otherwise transport themselves to off-site meetings. The expected salary range is between $45,000 - $50,000, depending on experience and skills. 

The TLC Foundation provides a generous benefits package including paying the full premium for silver level health insurance, dental insurance, and 17 days of paid vacation, as well as holidays and paid sick leave.  The Foundation will also provide an IRA contribution after one year of employment. We place a high value on work-life balance and aim to be flexible and family-friendly whenever possible.

For More Information

For more information about the TLC Foundation, and to link to the full job announcement:

Questions regarding this opportunity can be directed to Emily Anthony of Clover Search Works.  Email:  Phone: 206-355-9132.